F&A

Fragen und Antworte

Electric car charging in Saariselkä

Electric cars can be charged only at official charging points at Hotels Holiday Club and Riekonlinna. Please contact the reception of the hotels:

EV Charging Station map

Kann ich die Buchung widerrufen wenn ich krank werde?

Die Buchung kann storniert werden. Der Zeitpunkt der Stornierung ist massgebend wieviel Geld zurückbezahlt wird.

Mehr über die Stornierungsbedingungen finden Sie: Saariselkä Booking Buchungskonditionen

Ich habe die Buchungsgebühr bezahlt, wann senden Sie mir die Schlussrechnung?

Wenn die Buchung über unseren online Holiday-Shop gebucht wurde, ist der Kunde verpflichtet die Rechnung selbst zu speicher/drucken.

Wenn die Buchung telefonisch oder per Mail gemacht wurde, bekommen Sie von uns sofort die Rechnung. Der Kunde bekommt gleichzeitig mit der Buchungsbestätigung die Rechnung der Buchungsgebühr und die Schlussrechnung.

Ausnahme: Wenn die Reiseantritt weniger als sechs Wochen beträgt, dann bekommt der Kunde nur eine Rechnung, die Schlussrechnung.

Auf Verlangen kann die Rechnungskopie versandt werden. Telefon: +358 16 554 0500, E-Mail: sales@saariselka.com

Airport Bus from Ivalo Airport and bus stops?

Airport Bus is operating from/to Ivalo Airport – Saariselkä when there are flights. Airport Bus timetable and bus stops

Where/how can I see the Northern Lights / Auroras?

The best season to see the Northern Lights is from November to February.

To be able to see the Northen Lights it needs to be dark and the sky needs to be clear. It’s also important that the surroundings are dark, so you need to move away from the lights of the village.

For more information about the Northern Light visit Auroras Now.

What if I get sick during my holiday, where is the hospital?

The closest hospital is located in Rovaniemi, 260 km south from Saariselkä.

There is a health-care center/out patient clinic in Ivalo, 30 km north from Saariselkä.

The emergency number in Finland is 112. In case of emergency, you should always call the emergency number!

Where is Pharmacy?

Nearest Pharmacy is In Ivalo, about 30 km to north from Saariselkä village. Lat: 68.656826 , Lon: 27.539045

Ivalo Pharmacy’s medicin cabin is in Saariselkä village, in Cafe Kuukkeli. From there you can by basic medicines (without prescription)

What is the currency in Finland, can I pay with credit card?

The currency in Finland is euro. You can use most of the common credit cards in Finland.

There is no bank in Saariselkä so you can’t change money in Saariselkä!

What kind of activities are available this time of the year?

We have weekly programs for two seasons:

With snow is winter season (November – April)
Without snow is summer season (June – September)

Check available daily programs, safaris and excursions. You can book activities from Safari House, address Honkapolku 1.

How are the weather conditions like this time of the year?

There are four distinguishable seasons in Saariselkä:

Between the 4^th of December and th 8^th of January the sun doesn’t rise at all. This period is called the polar night.
Between the 22^th of May and the 20^th of July the sun doesn’t set at all, and this period is called the nightless night.
In winter time the temperature can vary between 0 degrees celsius and -40 degrees celsius. The snow depth varies usually between 20 cm and 1 m. The first snow falls in usually in October and the snow melts in May.
In summer time we can have even +30 degrees celsius but typically the temperature varies between +10 and +20 degrees celsius.
Check from average weather conditions guest info

Is it safe to go around in the forests in Saariselkä?

It is relatively safe to go around in the forests here. There are wild animals in the forests but they escape humans.

If you are planning to go wandering outside the marked trails you should always have adequate map and compass with you.

For longer tours in the forests you should also have enough clothes and food with you because the weather conditions can change rapidly.

How are the roads in Lapland?

The main roads in Finland are generally in good condition. The general speed limit out side the villages is 80 km/h.

In winter time (October-May) the roads can be snowy and icy. Winter tyres are compulsory from the beginning of December to the end of February.

What is address to my mail box during my Saariselkä vacation?

Cabins and apartments don’t have postboxes.