F&A
Fragen und Antworte
Electric car charging in Saariselkä
Kann ich die Buchung widerrufen wenn ich krank werde?
Die Buchung kann storniert werden. Der Zeitpunkt der Stornierung ist massgebend wieviel Geld zurückbezahlt wird.
Mehr über die Stornierungsbedingungen finden Sie: Saariselkä Booking Buchungskonditionen
Ich habe die Buchungsgebühr bezahlt, wann senden Sie mir die Schlussrechnung?
Wenn die Buchung über unseren online Holiday-Shop gebucht wurde, ist der Kunde verpflichtet die Rechnung selbst zu speicher/drucken.
Wenn die Buchung telefonisch oder per Mail gemacht wurde, bekommen Sie von uns sofort die Rechnung. Der Kunde bekommt gleichzeitig mit der Buchungsbestätigung die Rechnung der Buchungsgebühr und die Schlussrechnung.
Ausnahme: Wenn die Reiseantritt weniger als sechs Wochen beträgt, dann bekommt der Kunde nur eine Rechnung, die Schlussrechnung.
Auf Verlangen kann die Rechnungskopie versandt werden. Telefon: +358 16 554 0500, E-Mail: sales@saariselka.com
Airport Bus from Ivalo Airport and bus stops?
Where/how can I see the Northern Lights / Auroras?
To be able to see the Northen Lights it needs to be dark and the sky needs to be clear. It’s also important that the surroundings are dark, so you need to move away from the lights of the village.
For more information about the Northern Light visit Auroras Now.
What if I get sick during my holiday, where is the hospital?
There is a health-care center/out patient clinic in Ivalo, 30 km north from Saariselkä.
The emergency number in Finland is 112. In case of emergency, you should always call the emergency number!
Where is Pharmacy?
Ivalo Pharmacy’s medicin cabin is in Saariselkä village, in Cafe Kuukkeli. From there you can by basic medicines (without prescription)
What is the currency in Finland, can I pay with credit card?
There is no bank in Saariselkä so you can’t change money in Saariselkä!
What kind of activities are available this time of the year?
- With snow is winter season (November – April)
- Without snow is summer season (June – September)
Check available daily programs, safaris and excursions. You can book activities from Safari House, address Honkapolku 1.
How are the weather conditions like this time of the year?
- Between the 4th of December and th 8th of January the sun doesn’t rise at all. This period is called the polar night.
- Between the 22th of May and the 20th of July the sun doesn’t set at all, and this period is called the nightless night.
- In winter time the temperature can vary between 0 degrees celsius and -40 degrees celsius. The snow depth varies usually between 20 cm and 1 m. The first snow falls in usually in October and the snow melts in May.
- In summer time we can have even +30 degrees celsius but typically the temperature varies between +10 and +20 degrees celsius.
- Check from average weather conditions guest info
Is it safe to go around in the forests in Saariselkä?
If you are planning to go wandering outside the marked trails you should always have adequate map and compass with you.
For longer tours in the forests you should also have enough clothes and food with you because the weather conditions can change rapidly.
How are the roads in Lapland?
In winter time (October-May) the roads can be snowy and icy. Winter tyres are compulsory from the beginning of December to the end of February.
What is address to my mail box during my Saariselkä vacation?
Cabins and apartments don’t have postboxes.